Refund policy
Return & Refund Policy
We want you to love your Better Every Day purchase! Because many of our products are digital, personalized, or made especially for you, our return policy varies by product type.
DIGITAL PRODUCTS
Due to the nature of digital products and the immediate access provided after purchase, all digital product sales are final and are not eligible for returns, exchanges, cancellations, or refunds.
Please review the product description carefully before purchasing to make sure the digital product meets your needs.
PERSONALIZED & CUSTOM PRODUCTS
Personalized and custom products are created specifically for you and therefore cannot be returned, exchanged, or refunded unless the item arrives defective, damaged, or was produced incorrectly.
Please carefully review all personalization information before placing your order, including:
• Names and spelling
• Dates and years
• Sizes
• Colors
• Sports or activities
• Custom wording
• Any other personalized information
We create your product using the information submitted with your order, so please make sure everything is correct before completing your purchase.
MADE-TO-ORDER PRODUCTS
Our physical products are made on demand especially for each order. Because we do not maintain traditional inventory, we generally do not accept returns or exchanges for reasons such as ordering the wrong size, selecting the wrong color, or changing your mind after production has begun.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If your product arrives damaged or defective, please let us know and we will make sure you get a replacement as soon as possible.